Visit safely

Until 26 April: only 3 people + the guide are allowed for exterior visits.

From 26 April to 7 May: 9 people + the guide for exterior visits.

From 8 May: full group for exterior visits. 

For interior visits: currently only 3 people + the guide. Awaiting confirmation of a potential increase.

Dear participants,

We would like to give you details of the precautionary hygiene measures implemented during the coronavirus epidemic. We follow the recommendations of the government for organisers of guided tours closely.

Before the guided tour:

• You must book your places in advance.
• You may book and pay online via our website, or you may book by telephone and pay by bank transfer.
• We would prefer you to show your electronic ticket on your phone to the guide, rather than a printed ticket. 
• Please arrive at the meeting point 15 minutes before the guided tour is due to start and show your ticket to the guide or to the welcome host. 
• Please wash your hands with the hand sanitiser gel provided.
• Please bring a facemask with you and wear it during the guided tour. If you forget your facemask, you will be able to buy one from the guide or the welcome host. 
• Please ensure you keep 1m50 axay from other people while you wait outside the building for the tour to start.

During the guided tour:

• Please follow the instructions given by the guide. Failure to do so will result in you being asked to leave the tour. 
• Please ensure you keep 1m50 away from other people when inside the building. 
• Please ensure you wear your facemask throughout the tour. 
• Please do not touch the walls, mouldings or wall panels.
• Please try to avoid touching doors, staircase handrails etc. with your bare hands.

After the guided tour:

• Please wash your hands with the hand sanitiser gel provided. 
• Please ensure you keep 1m50 away from other people as you leave the building.